Delinquent Medical Records
One of the biggest difficulties within all healthcare facilities is keeping down the delinquent medical records rate. This article gives you about a solutions that the University of Utah HIM division put together to help them stay above water, when it comes down to meeting the standard rates. One of their approaches that interested me the most was the direct financial incentive. This approach either pays you cash or deducts cash from you based on how many delinquent rate charts you complete. The residents within the facility are rewarded $5 for every chart dictated within 24 hours of discharge/procedures and penalize $10 for every delinquent chart over seven days. Another method that I found interesting was the strictness of the medical chief of staff. The chief uses his authority to suspend admitting privileges of physician(s) who have delinquents chart out at 22 days, as opposed to the standard rule of 30 days. The final method that caught my eye was the use of the students in the work-study program. They use a software system to match the student that will be beneficial to them in maintaining documents and filing them. I believe that if more hospitals incorporate some of the methods that the University of Utah HIM division has developed that they would see improvement within their facility delinquent rate.
Military Medical/NBC Technology Online Archives: Breaking the Code
http://www.military-medical-technology.com/article.cfm?DocID=178
1 comment:
Another fantastic entry! Great article and wonderful point about the financial reward system. I also liked your point about how the Chief Medical Officer's attitude toward documentation reflects throughout the entire institution. Good job!
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